We have kept our delivery system simple and as competitive as possible in order to offer our customers the best value for money and world class service.

Payments - Paypal and Credit/debit cards

Our payment system is easy to use and payments are taken by Paypal only. This worlds top online merchant is 100% secure and used across the board. Your payment details are not stored at bestcigliquid. Please make sure your address is up to date within your paypal account and all your information is checked and correct. All orders are sent direct to bestcigliquid and any changes to your order can be made via email to us.

Our Shipping costs - the simple and easy way…

Orders  £1.98 - £10.98 - 0.96p - First class

Orders  £10.99 - £24.99 - £1.26 - First class

Orders £25.00 or more - Free First Class, Recorded or Special delivery

All UK orders sent Royal Mail and est 2 - 4 days delivery.

Proof of postage are kept on all packets sent

Shipping notifications will be sent after items have been dispatched please check all folders and by logging into your paypal account to check the status. Also please enable your email provider to accept paypal emails.

Shipping Disclaimer

UK

Any items lost during transit must wait a minimum of 10 days. Using Paypal to speed this up will not help so please contact us before opening a dispute. We have a good relationship with Royal Mail and supply them with weekly lost packages reports.

International

Unfortunately Bestcigliquid is unable to replace lost packages that are sent out via First Class Airmail unsigned for post. Please do not wait 2 weeks or even a month before you contact us about a lost package. If you wish that your item to be shipped RECORDED please email us to arrange appropriate shipping costs. Unfortunately, 72 mg Nicotine products will not be sent internationally.  

Delivery Times

We will always send out your order within 2 working days. Due to the high demand of our products slight delays may occur. All orders will be shipped 1st class Royal Mail, this can take 2 - 4 days delivery. If you have not received your order within 10 days please contact us at bestcigliquid.

All orders are mixed fresh and always sent fresh. You will receive a ‘shipped item’ notification when your order has left us. We ask that you order your E liquid at the earliest time possible to avoid disappointment due to Royal Mail not delivering as specified - this is out of our control.

Returns

If for any reason you are not entirely happy with your Bestcigliquid product you can return the e liquid unopened within 30 days of the date that you received the item. When we receive your returned item in satisfactory conditions, a full refund of the product minus any postage costs will be given. For hygiene reasons e liquid cannot be returned if it has been opened and the seal has been broken.

VAT

VAT is added in your total at checkout, it is the law for us to charge VAT due to the popularity of our products. VAT number: 216347429

For any questions or queries, please don't hesitate to contact us!

Email: sales@bestcigliquid.co.uk

Happy Vaping!



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Customer information

Why Choose Bestcigliquid.co.uk?


WARNING: E-Liquid contains nicotine. Nicotine is an addictive substance. Product may be poisonous if orally ingested.  E-cigarettes are not a smoking cessation product and has not been tested or guaranteed as such. E-Liquid has not been evaluated by the Food and Drug Administration nor is it intended to treat, prevent or cure any disease or condition.  Keep out of reach of children and pets.  E-cigarette products are intended only for smokers of legal age and over the age of 18 (UK).  These products are not recommended for non-smokers, children, pregnant women, or people with high blood pressure or asthma.  If you experience any side effects you should discontinue use immediately. All published information regarding testing of vaping products are readily available on the Internet.

Customers: If you are sensitive to PG (Propylene Glycol) should have a higher VG (Vegetable Glycerine) content. All flavours are subjective to taste and samples are in place to try before committing to larger quantities. To get the best from our products a quality Vaporizer is required.

All products are exclusive of VAT (added at checkout) and include free shipping to the UK.

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