This is the place where we update our customers on stock issues, postage delays and other.
Please contact us at firstname.lastname@example.org if you have any questions.
Customer news 3/03/2015
We have been repeatedly asked if our Tobacco flavours are from naturally extracted tobaccos and yes they are, our flavour provider has confirmed this.
Royal Mail deliver times:
Orders made before or on Wednesday 1th April will be delivered on time before the Easter break but please remember this is not guaranteed. Orders placed after Wednesday the 1th will be sent out on Thursday 2nd April for delivery on the 7th.
We will be back from our Easter break on Tuesday 7th April and orders will start leaving us on the Wednesday. Any Email correspondence will be dealt with after this date. We wish you all a very happy Easter -
Due to the pending ban of E cigarettes and vaping we will not be sending orders to Denmark.
Any problems, please email us.
Bank Holiday post 7/05/2015
We have been informed that orders have been taking longer than expected to reach customers. Some orders are reaching customers the day after we send out shipping notifications through Paypal other days later. We have put this down to a Royal Mail back log due to the last bank holiday.
If your order is taking longer than usual please email us.
Business phone 7/05/2015
We have recently had trouble with out business phone line, we are having this issue sorted out and all should be ok shortly, if you need to speak with us, please us the contact form on the website.
Factory sealed bottles 7/05/2015
We have been waiting on much needed stock that is caught up at DHL at this current time, these include our factory seals. We have been informed that they are on their way now and should be with us any day. Until this time all bottles except 36 ml will be sent without seals.
Summer Holiday 30/06/2015
Its that time of year again where we will be taking a short break. We will be closed during these set dates: 1 August -
Any orders placed during this time will not be sent out till the 13 th August.
We strongly suggest that you stock up on enough e liquid to see you through this short time.
Making sure your juice contains only the best ingredients we will be stating the exact levels of Acetoin to each flavour. Acetoin is not harmful in small amounts but recent press reports are forcing vendors to state levels. We feel the customer has the right to know and make their own choice.We only use the best and most popular flavour manufactures when mixing our e liquids and these levels will be presented. If you have any questions about this please email us.
A new website is well underway, its a project we have been thinking about for some time. Our friends over in the US are rubbing their hands with glee about getting there hands on this website, so far so good and its looking fab. Unfortunately we will be removing some flavours to make way for new ones and also the customer return will be removed, this will be replaced with a discount code.
We advise all customers to place orders with us as soon as possible, this time of year is very busy for us and extra stock is on its way to keep up with demand. Christmas days and times will be available shortly.
Why Choose Bestcigliquid.co.uk?
Customers: If you are sensitive to PG (Propylene Glycol) should have a higher VG (Vegetable Glycerine) content. All flavours are subjective to taste and samples are in place to try before committing to larger quantities. To get the best from our products a quality Vaporizer is required.
All products are exclusive of VAT (added at checkout) and include free shipping to the UK.